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Covid 19 care offered at Rochester Hotel
Care Welcome Overview, The Kahler Grand Hotel

Safe, Healthy, and Caring Hospitality

As our world and communities recover, The Kahler Grand Hotel provides a warm, caring atmosphere for travelers. We take every measure to keep guests and employees healthy and well.
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Before You Check-in

  • The Hotel
    • Increased frequency of cleaning of common areas, including the front desk, elevators and buttons, door handles and public bathrooms
    • Sanitizing surfaces in all common areas
    • All guests and staff must wear face masks
    • Trained staff on social distancing and sanitizing procedures
    • Social distancing signage at front desk and common areas
  • Rooms & Suites
    • Frequent and enhanced cleaning with hospital grade disinfectants
    • All rooms are thoroughly cleaned and disinfected between guests.
    • Frequently disinfect high touchpoints, including switch panel, remote controls, faucets, doorknobs and handrails
    • Guests can adjust their frequency or opt-out of housekeeping by contacting the front desk
  • Food + Drinks
    • Grand Grill open for take-out 7am-9pm daily
    • Lord Essex is temporarily closed
    • Martini's is temporarily closed
CarePage Dining To Go, The Kahler Grand Hotel

Dining To Go

The Kahler Grand Hotel offers a local dining scene with regional comfort foods. Swing by the Grand Grill for Midwest classics like Wisconsin cheese curds, burgers and pizzas to go or order up room service. Grab a coffee drink or a latte with a muffin from Starbuck's in the lobby.

Safe Meetings

  • handwash
  • social distancing
  • weare mask
The Kahler Grand Hotel provides safe, clean meeting space with limited capacity layouts and proper social distancing. Our team is serious about our updated COVID procedures and increased cleaning to protect the health and safety of our guests.

From Our Guests Perspective

“We enjoyed a very comfortable stay at The Kahler Grand Hotel. We checked in fast with limited contact. The masked staff was friendly and caring. And the downtown Rochester location was perfect. It’s nice to feel at home when we can’t be.”
- Richard K.

Travel Safety Insights

  • Do guests and employees have to wear face masks?
    Yes. At the Kahler Grand Hotel all employees and guests are required to wear face coverings or masks when entering, checking-in, and in meeting spaces, common areas, and restaurants, including the Grand Grill and Starbucks.
  • Are the hotel restaurants open?
    Yes. The Grand Grill serves modern American comfort food all day for take-out and room service. The menu features artisan pizzas, burgers, and Midwestern classics like Wisconsin cheese curds and Minnesota wild rice soup. Located in the lobby, Starbucks is open for coffee drinks and pastries to go. Lord Essex The Steakhouse is closed and will reopen soon.
  • Is the pool and fitness center open?
    The pool and fitness center are currently open, however, our hot tub is temporarily closed for your continued health and safety. We know this is inconvenient, but we are taking precautions to prevent the spread of the coronavirus.
  • How can I travel safer during COVID-19?
    If you have to travel for work, holidays, or to see family, we have a few tips to keep you healthy and safe.
    1. Drive to your destination if you can and avoid busy airports.
    2. If you have to fly, wear a face mask at all times, maintain social distancing, and wash and sanitize your hands frequently
    3. Pack an extra mask per person in case one gets lost
    4. Always wear a face mask throughout the hotel and use the hand sanitizers
    5. Avoid busy restaurants and attractions
    6. Avoid traveling if you feel ill or have a temperature or cough

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