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  • Room Upgrades upon check-in. *Based on availability
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Rochester Travel Tips

Frequently Asked Questions

  • Do guests and employees have to wear face masks?
    Yes. At the Kahler Grand Hotel all employees and guests are required to wear face coverings or masks when entering, checking-in, and in meeting spaces, common areas, and restaurants, including the Grand Grill and Starbucks.
  • Are the hotel restaurants open?
    Yes. The Grand Grill serves modern American comfort food all day for take-out and room service. The menu features artisan pizzas, burgers, and Midwestern classics like Wisconsin cheese curds and Minnesota wild rice soup. Located in the lobby, Starbucks is open for coffee drinks and pastries to go. Lord Essex The Steakhouse is closed and will reopen soon.
  • Is the pool and fitness center open?
    The pool and fitness center are currently open, however, our hot tub is temporarily closed for your continued health and safety. We know this is inconvenient, but we are taking precautions to prevent the spread of the coronavirus.
  • How can I travel safer during COVID-19?
    If you have to travel for work, holidays, or to see family, we have a few tips to keep you healthy and safe.
    1. Drive to your destination if you can and avoid busy airports.
    2. If you have to fly, wear a face mask at all times, maintain social distancing, and wash and sanitize your hands frequently
    3. Pack an extra mask per person in case one gets lost
    4. Always wear a face mask throughout the hotel and use the hand sanitizers
    5. Avoid busy restaurants and attractions
    6. Avoid traveling if you feel ill or have a temperature or cough

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Due to COVID our hot tub is closed, Lord Essex The Steakhouse, and shuttle are not available until further notice.